Privacy Policy Statement
Your privacy and data protection are our priorities
About This Privacy Policy
This Privacy Policy describes how auralith-space collects, uses, and protects your personal information. We are committed to complying with Australian privacy regulations and maintaining your trust.
Our policy explains what data we collect, how it is used, your rights, and how you can contact us for privacy-related matters.
What Data We Collect
We collect information you provide directly and data generated through your use of our services and website.
Information You Provide
- • Contact and identification details for subscription setup
- • Payment information for billing and invoicing purposes
- • Details shared during planning consultations or by email
- • Feedback or queries submitted via our contact forms
- • Preferences you specify in your account or profile
Information Collected Automatically
- • IP address and browser type during website visits
- • Device details and operating system information
- • Session activity, including pages viewed and actions taken
- • Cookies and similar tracking technologies
- • Usage analytics for website improvements
How We Use Your Data
Your data is used only for providing, improving, and securing our services in compliance with Australian law.
- • Managing your subscription and user account
- • Processing payments and issuing invoices
- • Providing planning consultations and support
- • Responding to your enquiries and feedback
- • Improving site functionality and service quality
- • Ensuring compliance with legal obligations
- • Communicating important updates or policy changes
Our Commitment: We do not sell your personal data. All information is used strictly for service provision and is protected using industry-standard security measures.
How We Share Data
Your personal data is shared only as required to deliver our service or meet legal obligations. We do not share data for marketing purposes.
Service Providers
Third-party vendors are used for payment processing and website hosting. All service providers are required to meet privacy standards.
Legal Obligations
We may disclose your data if required by law or regulatory authorities.
Anonymous Statistics
Aggregated, non-identifiable statistics may be used for service improvements.
Your Privacy Rights
You have rights to access, correct, delete, or restrict your personal data. Please contact us to exercise your rights.
- • Request a copy of your data
- • Correct inaccurate or incomplete data
- • Request deletion of your information
- • Request transfer of your data
- • Object to certain processing uses
- • Restrict processing in specific cases
Contact our team to exercise your privacy rights or for assistance regarding your information.
How We Protect Data
We use technical and organisational measures to safeguard your data from unauthorised access or loss.
Technical Safeguards
- • Encryption of sensitive data
- • Secure payment processing
- • Regular security audits
- • Website firewall protection
Organisational Measures
- • Staff access limited to need-to-know basis
- • Mandatory privacy training
- • Regular policy reviews
- • Incident response procedures
Data Retention Policy
Your data is retained only as long as needed for service provision or to meet legal requirements.
- • Kept as long as account is active
- • Stored for service improvement
- • Retained for support history
- • Retained per legal requirements
- • Not shared with third parties
You may request deletion of your data at any time, subject to legal limits.
International Data Transfers
Data is stored and processed in Australia. Where international transfers are necessary, we use appropriate safeguards.
- • Australian-hosted data storage
- • Contractual safeguards for third parties
- • Compliance with data transfer regulations
- • Limited cross-border transfers
Cookies and Tracking
We use cookies for essential website functionality and analytics. Your consent is required for non-essential cookies.
Types of Cookies Used
- • Enable website core features
- • Measure site usage and performance
- • Remember your preferences
- • Support secure forms and logins
Cookie preferences can be managed in your browser or on our website.
Changes to This Policy
We may update this policy as needed. Major updates will be communicated to users.
- • Notice on website
- • Email notification for major changes
- • Policy update logs
- • Support team available for questions
Please review this policy periodically for updates.
Contact About Privacy
For privacy concerns, contact our team using the details below.
auralith-space
Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia
Phone: +61.3.9910.5926
Email: content@auralith-space.com
Policy last updated September 22, 2025
Effective from September 22, 2025